LO Portal

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...with exceptional service.

We keep things fresh at Willow. Behind the scenes we focus on building a culture that appeals to the modern workforce, with its perks and positive vibes... your borrowers will notice!

We are a high touch brokerage and our business relies on referrals and our service to customers. We were concerned about the borrower experience using a third party processor. Our customers routinely tell us how much they enjoyed working with their processor at Willow.

- Paula K., Integrity Financial

Unbeatable processing.

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We push the boundaries of what contract mortgage processing companies can do. We are always ahead of the pack, the OG's, if you will.

#1 Mortgage Contract Processing Company

Dedicated

Pioneering Processing

Since 2020, Willow Processing has been the source of innovation in the contract processing industry. From our technology, to our team support model, to launching AI projects in 2026, Willow leads the pack in innovation.

Supported

Home of the Team model

Willow created the first contract processing team model in 2022. Every one of our processors has a setup team (for registering and disclosing files) and a post-closing team (for compliance packages), enabling them to focus on what matters most - funding files.

Fast

Same Day Turn Times

Same day disclosures. Same day post-closing packages. Stated turn times. This is what you can expect from a well supported team at Willow.

Pricing

Match with a dedicated processor

Our History of Innovation

Pioneers since 2020

Since 2020, Willow Processing has been the source of innovation in the contract processing industry. From our technology, to our team support model, to launching AI projects in 2026, Willow leads the pack in innovation. No other Contract Processing company is as committed to you and your business success as we are. Here is a quick snapshot of our top contributions to the industry throughout the years.

De-branding our borrower outreach

2021

Willow Team Model for setup and post-close

2022

2026

AI LOA Services for brokers

2025

AI for internal processing

The Willow Portal for fast submissions

2020

Same day turn times for all tasks

2020

2022

Arive and Lending Pad TPP Licenses and Partners

2022

Updating milestones and dates in real-time

More about the Willow Portal

More about Arive and Lending Pad

Borrower calling to ask about the status of their loan? Or interested in a refi 6-months down the line? No problem, your LOS is updated.

First, our Willow Portal keeps things streamlined with a quick submission for and automation for our processors.

Next, you can send us your file thru Arive and Lending Pad with a click of a button.

Then, we update your critical dates in real time so you never have to leave you LOS for updates.

After your file funds, our team uploads the compliance package - everything you need for an audit AND updates your LOS to match the lender.

Want the best tech? Then the best tech you shall have

We keep in close communication using Slack

We add our loan officers to our Slack channel so that you can see when we are available, online, and can easily chat with us throughout the day.

We send a borrower Submission Video

We go above and beyond to make sure your borrowers are informed with our explainer video.

Helps to explain the process after a loan is submitted to underwriting

Enjoy our sample video by pressing play