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Pre-Portal Training

Contents

• Pre-Portal Training: Google Drive
• Pre-Portal Training: LO Submission
• Pre-Portal Training: All Loans Page
• Pre-Portal Training: Pipeline Page
• Pre-Portal Training: Turn Times
• Pre-Portal Training: Slack

This training teaches you the basics of our portal. Please refer to it often once you start processing files.

• Pre-Portal Training: Team
• Pre-Portal Training: Calendar
• Arive: Willow Portal Tasks in Arive
• Arive: Conditional Approval in Arive
• Arive: Moving Conditions to Client Needs

Why is the Willow Portal important?

1. Whether the loan officer has Arive or Lending Pad, you can track everything in one place.

2. It is how you coordinate with the Setup team and Compliance team.

3. It allows you to track tasks, notes, and follow ups. You can manage a lot of loans quickly thru the Willow Portal.

4. It automates many things for you.

Pre-Portal Training: The Basic Workflow of the Team

Lending Pad

This is an overview of the LOS system, Lending Pad.

Pre-Portal Training: Google Drive
 

Pre-Portal Training: Slack
 

Pre-Portal Training: LO Submission

What happens before we get a loan ready to process?

Pre-Portal Training: All Loans Page

 

Pre-Portal Training: Pipeline Page

 

Pre-Portal Training: Calendar View

Pre-Portal Training: Turn Times

Arive

80% of our loan officers use Arive... so we do too. We integrate 100% into our client's Arive LOS system. These videos below are a first glance at what we do in Arive while we process the file.

Arive: Willow Portal Tasks in Arive

Arive: Conditional Approval in Arive

Arive: Moving Conditions to Client Needs